Old  August 31st, 2017, 12:09pm     #1
The Sweepaholic is offline
The Sweepaholic
Sweeper
 
The Sweepaholic's Avatar
 
Joined: Aug 2005
Posts: 170
Location: Heart of the South
Angry Subscription Renewals by Mail
The process for renewing a subscription by mail is horrific and has been for every year that I have been a subscriber. It takes forever and always delays getting my membership renewed, consequently I lose the opportunity to access my account and enter on-going and new sweeps.

I do not use Paypal for renewal.

The recent problem requiring me to use a credit card seems strange when my check has already been sent and received. Yet I have not received credit for my payment.

This whole process stinks and needs immediate correction.

Unhappy subscriber here!

Sweepaholic, LLC - Providing the ABC's of How To Win Sweepstakes

Reply With Quote
  Old  August 31st, 2017, 12:21pm     #2
Karen_246 is offline
Karen_246
Grand Master Sweeper
Senior Moderator/Editor
PITA
 
Karen_246's Avatar
 
Joined: Nov 2002
Posts: 60,919
Location: Northern New York! I Miss You Moms!! Wanda_555777
Have you contacted Nicole?? She is the one that looks into the renewals. *Please note: she is working a new job so it might take her a few days to get back to any messages.

Also, when did you send your check?? Has it cleared?? As far as I know, that post office box is closed, so they will not receive anything that is sent there. Some issue been going on for a long time with it.

You don't have to use Paypal to renew.

"Once we choose HOPE, EVERYTHING is POSSIBLE" ~ Christopher Reeve
Come check out my blog, please follow if you would like. Looking to get the word out about your company, etsy shop, etc, please give me a shout as I am actively seeking sponsors for reviews and giveaways.
Reply With Quote
  Old  August 31st, 2017, 3:46pm     #3
The Sweepaholic is offline
The Sweepaholic
Sweeper
 
The Sweepaholic's Avatar
 
Joined: Aug 2005
Posts: 170
Location: Heart of the South
Karen_246 ... if they knew there was a problem with the PO Box being closed, then they should have alerted members about it so we would not be trying o renew our subscriptions by mail. Yes, Nicole has been contacted. I was told to renew using a credit card and bypassing Paypal. Just aggravated by it all.

My check was mailed August 1.

Sweepaholic, LLC - Providing the ABC's of How To Win Sweepstakes

Reply With Quote
  Old  August 31st, 2017, 3:56pm     #4
Karen_246 is offline
Karen_246
Grand Master Sweeper
Senior Moderator/Editor
PITA
 
Karen_246's Avatar
 
Joined: Nov 2002
Posts: 60,919
Location: Northern New York! I Miss You Moms!! Wanda_555777
Quote:
Originally Posted by The Sweepaholic View Post
Karen_246 ... if they knew there was a problem with the PO Box being closed, then they should have alerted members about it so we would not be trying o renew our subscriptions by mail. Yes, Nicole has been contacted. I was told to renew using a credit card and bypassing Paypal. Just aggravated by it all.

My check was mailed August 1.
Oh I agree. One of the admins needs to make a post about not using the PO Box. I totally agree with that and that option needs to be removed from the renewal process.

"Once we choose HOPE, EVERYTHING is POSSIBLE" ~ Christopher Reeve
Come check out my blog, please follow if you would like. Looking to get the word out about your company, etsy shop, etc, please give me a shout as I am actively seeking sponsors for reviews and giveaways.
Reply With Quote
  Old  September 6th, 2017, 9:44am     #5
pushing60 is offline
pushing60
Sweeper

 
Joined: Jun 2002
Posts: 82
Location: massachusetts
renewal check returned
Post office states po box closed. How do you renew if you don't use paypal? would appreciate any help my membership will expire soon.
Reply With Quote
  Old  September 6th, 2017, 9:59am     #6
Karen_246 is offline
Karen_246
Grand Master Sweeper
Senior Moderator/Editor
PITA
 
Karen_246's Avatar
 
Joined: Nov 2002
Posts: 60,919
Location: Northern New York! I Miss You Moms!! Wanda_555777
Quote:
Originally Posted by pushing60 View Post
Post office states po box closed. How do you renew if you don't use paypal? would appreciate any help my membership will expire soon.
You don't have to use Paypal to renew. There is a link below the paypal sign-in to click and then you can use a debit/credit/gift card to renew.

"Once we choose HOPE, EVERYTHING is POSSIBLE" ~ Christopher Reeve
Come check out my blog, please follow if you would like. Looking to get the word out about your company, etsy shop, etc, please give me a shout as I am actively seeking sponsors for reviews and giveaways.
Reply With Quote
  Old  September 6th, 2017, 10:22am     #7
QBookie is offline
QBookie
Master Sweeper

 
Joined: Mar 2004
Posts: 2,509
Location: 2,810 Miles from Home
Question Am I correct
Quote:
Originally Posted by Karen_246 View Post
You don't have to use Paypal to renew. There is a link below the paypal sign-in to click and then you can use a debit/credit/gift card to renew.
Would it be more clear to say that you will be using OLS's Paypal, not the subscriber's personal Paypal?

Honey, Ain't Nothin' Ever Gonna Be Like It Was Before.
Reply With Quote
  Old  October 17th, 2017, 11:45am     #8
CharmCity is offline
CharmCity
Master Sweeper

 
Joined: Dec 2002
Posts: 2,317
Location: Baltimore MD
Question Is there anybody out there?
The automated countdown to my Premium expiration continues (3-day warning today), while my Paypal transaction AND my PMs to "Nicole" go without heed or action.
"Is anybody out there?"
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 11:18am.