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  Old  June 16th, 2018, 1:42pm     #1
jalapenomama is offline
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Computer locked
last night I had 4 screens open and my computer locked up.
Could not control alt delete out of it. No problems before that.
Did have some big updates.
Now starting up computer get the Lenovo screen and will not go anywhere.
Anyone please have ideas for me to fix it?
Called Lennovo, they want me to send them the computer.
I am concerned they will just reset it to factory default. Way too much info los

Jalapeno Mama Good luckies
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  Old  June 16th, 2018, 1:53pm     #2
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Did you try alt control delete, choose task manager and delete the tasks that are running?

Honey, Ain't Nothin' Ever Gonna Be Like It Was Before.
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  Old  June 16th, 2018, 2:11pm     #3
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Go in a delete all the new updates. If it starts working again reinstall them one by one till you find the one that is causing the problem.

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  Old  June 16th, 2018, 2:57pm     #4
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Thanks for your replies.
I cannot get online to do either of these things.

Jalapeno Mama Good luckies
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  Old  June 16th, 2018, 3:58pm     #5
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At this point it sounds like you are going to have to call someone to come & look at it. You either have a virus from 1 of the downloads or perhaps they can do a system restore for the week before you started downloading stuff. Good luck.
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  Old  June 16th, 2018, 4:49pm     #6
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Did you try unplugging it for a minute then re start?

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  Old  June 16th, 2018, 5:14pm     #7
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Google Search... "Boot in safe mode"
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  Old  June 16th, 2018, 5:16pm     #8
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Quote:
Originally Posted by jalapenomama View Post
Thanks for your replies.
I cannot get online to do either of these things.
I didn't think you had to be able to get online to check the history of your windows updates. They are downloaded onto your computer.

With windows you just click on the start button then search windows updates then history. Delete all the recent ones.

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  Old  June 16th, 2018, 5:17pm     #9
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Quote:
Originally Posted by Barbg18 View Post
At this point it sounds like you are going to have to call someone to come & look at it. You either have a virus from 1 of the downloads or perhaps they can do a system restore for the week before you started downloading stuff. Good luck.
Another option!

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  Old  June 16th, 2018, 6:09pm     #10
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I Disagree
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At this point it sounds like you are going to have to call someone to come & look at it. You either have a virus from 1 of the downloads or perhaps they can do a system restore for the week before you started downloading stuff. Good luck.
The OP did not tell us whether the Lenovo is a laptop or a desktop. I'm guessing it is a laptop if Lenovo wants it sent to them. I have a Lenovo laptop. After I originally posted to this thread, I remembered that I had the pretty much the same problem about 3 years ago. I tried to figure it out for a day or two. No Luck. Then I took it to the IT Fixit shop in the strip mall near my house. The guy fired it right up. So my advice would be keep it charged and wait a day or two. If you take it to the shop and it starts right up, you too, could experience the age old "Honey the car won't start" moment.

Honey, Ain't Nothin' Ever Gonna Be Like It Was Before.
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  Old  June 16th, 2018, 6:16pm     #11
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If it's a laptop, one thing that *sometimes* works when it locks up completely is to unplug it and take the battery out for a few minutes. Then replace the battery, plug it back in, and try to boot it up.

Hope you get it working again. Good luck.
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  Old  June 16th, 2018, 6:33pm     #12
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Lightbulb
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Originally Posted by droller02 View Post
If it's a laptop, one thing that *sometimes* works when it locks up completely is to unplug it and take the battery out for a few minutes. Then replace the battery, plug it back in, and try to boot it up.

Hope you get it working again. Good luck.
Good Idea.

Honey, Ain't Nothin' Ever Gonna Be Like It Was Before.
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  Old  June 16th, 2018, 8:12pm     #13
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Red face Bum idea
Quote:
Originally Posted by droller02 View Post
If it's a laptop, one thing that *sometimes* works when it locks up completely is to unplug it and take the battery out for a few minutes. Then replace the battery, plug it back in, and try to boot it up.

Hope you get it working again. Good luck.
Quote:
Originally Posted by QBookie View Post
Good Idea.
Just looked at my Levono and I think you would have to take it apart to get to the battery. Too bad.

Honey, Ain't Nothin' Ever Gonna Be Like It Was Before.
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  Old  June 16th, 2018, 10:38pm     #14
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I was looking around google and found this solution that seemed to work for some people, they either took the dvd drive out of the computer or opened the dvd drive while the computer was stuck at the splash screen. Maybe it's worth a shot.

https://forums.lenovo.com/t5/Lenovo-...1611422/page/5

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  Old  June 17th, 2018, 11:05am     #15
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If you can't take the battery out, you could try to run the battery down until it dies, then plug it in and see if it will boot. Kind of a long shot but might work.
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