Old  June 21st, 2018, 10:34am     #1
JeffTheGreat is offline
Master Sweeper
JeffTheGreat's Avatar
Joined: Jan 2004
Posts: 3,026
Location: Minnesota
Question Answering my smart phone - issue
I am using a new LGL164VL android phone...

Most of the time when my smart phone rings, the screen that pops up has three squares to click on... "Answer", "Ignore with message" , and "Ignore". That is fine, all three options work. But some times instead of three squares, three circles come up. When I click on the circle buttons nothing happens, I am unable to answer the call.

Why do three circles some times come up instead of the squares? And how do I answer when the circle buttons do not work?

Reply With Quote
  Old  June 21st, 2018, 11:04am     #2
bomar97 is online now
Grand Master Sweeper
bomar97's Avatar
Joined: Oct 2002
Posts: 21,625
Location: Upper Central/Lower Northern/sometimes Downeast ME
I have no clue about those.. I have enough trouble that I don't hear my phone for calls or messages and end up finding missed calls and missed messages!

Earn cash back while shopping with ebates - my referral https://www.ebates.com/r/BOMER92
Reply With Quote
  Old  June 21st, 2018, 1:23pm     #3
tlmazek is offline
Senior Sweeper
tlmazek's Avatar
Joined: Jun 2003
Posts: 466
Location: Florida
I have a different LG, but this might help. Mine shows the three circles and instead of clicking you have to swipe (put your finger on the chosen circle and swipe - up is the easiest direction).
Reply With Quote
  Old  June 22nd, 2018, 10:35am     #4
JeffTheGreat is offline
Master Sweeper
JeffTheGreat's Avatar
Joined: Jan 2004
Posts: 3,026
Location: Minnesota
The squares work simple and easy, just one tap to answer the call.

The circles require several swipes to answer the call, I some times miss the call.

I called LG Customer Service and they tell me they have no information on this issue.

Reply With Quote
  Old  June 23rd, 2018, 12:48am     #5
AlwaysLearning is offline

Joined: Sep 2017
Posts: 210
I've actually researched this issue in the past. It's a common complaint with these phones. It often takes so many swipes that you miss the call. I solved the issue by downloading a free app from the Google store that provides you with two huge buttons that you only have to tap. One says "Answer" and the other says "Decline". The app works great. The app is called "Easy to Answer Incoming Call" by DevLLane Lab.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -4. The time now is 9:15pm.