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  Old  February 7th, 2018, 1:35pm     #8
hare2Win is offline
Master Sweeper
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Joined: Sep 2002
Posts: 3,265
Location: East of a Pyramid, Planet Earth, Orion Spur
I am not having problems with them.

Maybe file a complaint with the BBB? They have a F rating.
However, it looks like they are responding/resolving complaints.

There is also a phone number for Pinecone on that page. Have no idea whether it works.

“Luck is believing you're lucky.” - Tennessee Williams
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