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  Old  March 12th, 2014, 10:02am     #15
allycat is online now
allycat
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Joined: Jul 2003
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Oh, and I wanted to add the email address of the lady who responded.

Her name is Kay and here's her email address. RBKcustserv@cdsfulfillment.com

I was assigned a case number so you may want to initially reach out to her just in case you'll need the same type of response from her so that she can set up a case ID.

I'll keep you all posted, and let me know how it works out for each of you. Good luck!!

allycat
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